Thank you for your purchase. We hope you are happy with your purchase. However, if there is any kind of damaged in the product or mistake of ring size from our end you may return it to us for a full refund (excepting shipping cost) or credit note. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the delivery date. All returned items must be in new and unused condition, with all original attached tags, labels and jewellery boxes.
To return an item, you need to courier from a verified shipping agent to the below given address.
Please email all the shipping details at contact@ grospinz.com.
Place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Grospinz
Attn: Returns
Order id #
FACTORY ROAD, MUKTSAR – 152026 PUNJAB India
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. Both way shipping charges are non-refundable.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fifteen (15) working days from the receipt of your item to process your return. Refunds will reflect in your original payment mode. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note Strictly
● Take a Single Full Video of opening the parcel till the product is hold in the hand. otherwise, no return and refund are accepted.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+91 9814040007
contact@ grospinz.com
